# Never miss another opportunity with Nora, the 24/7 AI receptionist Nora is an AI receptionist that supports your existing team - answering overflow and after-hours calls and texts so your team never misses an opportunity. [Book a demo to see how Nora can help you](/content/trades/product/ai-receptionist#/index.html) ## Never miss another after hour opportunity Nora works 24/7 so you don’t have to. Calls come in when your team isn’t available Customers don’t wait for business hours. They call when something breaks, leaks, or stops working - even if your office is closed or your team is busy. Voicemail leads to lost jobs When calls go unanswered, customers move on to the next company. Voicemail rarely converts - especially for urgent or emergency work. Office staff can’t handle peak volume Even during business hours, call spikes and overlapping conversations mean missed calls, rushed answers, and frustrated customers. ## A safety net for the moments your team can’t answer Nora works alongside your receptionist and phone system - stepping in only when needed to make sure no opportunity is lost. ### Trade specific call flows Nora knows how to handle service calls, emergencies, and maintenance requests. ### After-hours call handling After hours, weekends, holidays - Nora never misses a call. ### Lead capture with context Get the context on every call, so you know how to best follow up and win new customers. ## Frequently asked questions ### Is Nora meant to replace my receptionist or phone system? No. Nora is designed to support your existing team and phone setup. She only answers calls when your staff is unavailable - like after hours or during overflow - and hands everything back to your team. ### What happens if a caller wants to speak to a real person? Nora can route the call to your team when available and pass along full context so the caller doesn’t have to repeat themselves. ### How does Nora handle after-hours or emergency calls? Nora identifies urgent calls, gathers key details, and escalates them based on your rules so emergencies receive timely attention. ### Can I review calls handled by Nora? Yes. All calls include summaries and transcripts, giving your team full visibility without listening to voicemails. ### Do customers know they’re speaking with AI? Nora uses natural, professional language and aims to be as human-like as possible. ## Built for the way trades work - across every specialty ResQ powers operations for trades in HVAC, electrical, plumbing, fire protection, roofing, and dozens more. Whatever your trade, ResQ can help you grow profitably. - Refrigeration - Food Equipment - Plumbing - Heating & Cooling/HVAC - Grease Traps - Pest Control - Cleaning - Beverage Equipment - Hoods - General Repair/Handywork - Electrical - Fire Suppression - Ice Machines - Locks & Doors - Landscaping - Hot Water Systems - + many more ## See how ResQ helps you book more jobs Get a walkthrough of your potential website and tools and see how Nora handles lead response and follow-up. [Schedule a demo](/content/trades/request-a-demo/index.html)